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Writing an AI Governance Policy for Your Business

Artificial intelligence (AI) is changing the way businesses operate. Its capacity to gather and process data, as well as to mimic human interactions, offers remarkable potential to streamline operations and boost productivity.

But AI presents considerable challenges and concerns, too. With so many tools available, employees may inadvertently or purposely misuse the technology in ways that are unethical or even illegal. Compounding the problem is that many companies lack a formal AI governance policy.

Few in place

In August 2025, software platform provider Genesys released the results of an independent survey of 4,000 consumers and 1,600 enterprise customer experience and information technology (IT) leaders in more than 10 countries. It found that over a third (35%) of tech-leader respondents said their organizations have “little to no formal [AI] governance policies in place.”

This is a pointed problem, the survey notes, because many businesses are gearing up to deploy agentic AI. This is the latest iteration of the technology that can make decisions autonomously and act independently to achieve specific goals without depending on user commands or predefined inputs. The survey found that while 81% of tech leaders trust agentic AI with sensitive customer data, only 36% […]

By Linkenheimer LLP|2025-11-04T19:28:43+00:00November 4th, 2025|AI, Tech|0 Comments

The New Face of Digital Deception: How AI is Changing the Scam Game (And How to Stay Ahead)

Remember when scam emails were easy to spot? The Nigerian prince with questionable grammar? Those days are rapidly becoming quaint, nostalgic memories. Today’s digital threats are wearing sophisticated masks, powered by the same AI tools revolutionizing legitimate business. But here’s the good news: understanding these evolving threats is your first line of defense.

The AI Revolution Cuts Both Ways

While we’re leveraging AI to streamline processes and increase work life balance, bad actors are using similar tools to craft increasingly convincing schemes. The technology that helps us serve our clients better is, unfortunately, also making scammers more dangerous.

But knowledge is power, and that’s exactly what we’re sharing today.

The New Threats on Your Digital Doorstep

1. The California FTB Text Scam: A Real-Time Warning

Right now, Californians are being bombarded with fake text messages claiming to be from the Franchise Tax Board about tax refunds. An example would be: “Your tax refund has been processed, click here to provide bank details.” It’s 100% fake. The FTB never texts about refunds—period. These scams use […]

By Linkenheimer LLP|2025-09-09T17:20:17+00:00September 9th, 2025|AI, scams, Tech|0 Comments

Developing a Comprehensive AI Strategy for Your Business

We’ve reached a point where artificial intelligence (AI) offers functionality and enhancements to most businesses. Yours may be able to use it to streamline operations, improve customer interactions or uncover growth opportunities.

However, getting the max benefit calls for doing much more than jumping on the bandwagon. To make this technology truly work for your company, you’ve got to develop a comprehensive AI strategy that aligns with your overall strategic plan.

Identify your needs

Many businesses waste resources, both financial and otherwise, by hastily investing in AI without thoroughly considering whether and how the tools they purchase effectively address specific needs. Before spending anything — or any more — sit down with your leadership team and ask key questions such as:

What strategic problems are we trying to solve?
Are there repetitive tasks draining employees’ time and energy?
Could we use data more effectively to guide business decisions?

The key is to narrow down specific challenges or goals to actionable ways that AI can help. For example, if your staff spends too much time manually sorting and answering relatively straightforward customer inquiries, a simple AI chatbot might ease their workload and free them up for more productive […]

By Linkenheimer LLP|2025-07-24T15:35:47+00:00July 24th, 2025|AI, Tech|0 Comments

The Rise of AI Assistants: Your New Favorite (Digital) Coworker?

Remember the old days when work was just… work? You’d dig through spreadsheets, manually enter data, and try to remember which folder contained that one file from last quarter (spoiler: it was always in the wrong one). Remember when digital assistants were limited to setting timers and telling dad jokes? Thanks to emerging AI and automation, those days are fading faster than your New Year’s resolutions. Artificial intelligence is no longer just a sci-fi buzzword—it’s quickly becoming the most efficient, low-maintenance, and judgment-free coworker you’ve ever had. And unlike Steve from accounting, AI won’t eat your lunch from the office fridge.

Draft emails, reports, and proposals with a few prompts
Analyze spreadsheet data and extract meaningful insights
Transcribe and summarize meetings, highlighting action items
Help brainstorm ideas and overcome creative blocks
Automate repetitive tasks that once consumed hours of your day

The best part? You don’t need to be a tech wizard to reap these benefits. Modern AI tools are designed with user-friendliness in mind. If you can order takeout online or navigate social […]

By Linkenheimer LLP|2025-03-18T20:16:32+00:00March 18th, 2025|Tech, technology|0 Comments

AI in Business: Current Applications and Future Opportunities

The business landscape is rapidly evolving with artificial intelligence (AI) becoming increasingly accessible and powerful. While large corporations have been early adopters, small and medium-sized businesses now have unprecedented access to AI tools that can dramatically improve efficiency and competitiveness. Here’s what business owners need to know about leveraging AI effectively in 2025 and beyond.

Current Business Applications

Document Management and Analysis

AI excels at processing and analyzing large volumes of documents – from contracts and invoices to emails and reports. Law firms are using AI to review contracts and identify potential issues in minutes rather than hours. Manufacturing companies are automating purchase order processing and inventory documentation. Wineries are streamlining compliance documentation and sales reporting.

Customer Service and Communication

AI-powered chatbots and virtual assistants now handle routine customer inquiries 24/7, freeing up staff for more complex interactions. These systems can schedule appointments, answer product questions, and even handle basic troubleshooting. More importantly, they learn from each interaction to provide increasingly accurate and helpful responses.

Financial Analysis and Forecasting

AI tools are revolutionizing financial planning by analyzing historical data to identify trends and make predictions. Businesses can now get instant […]

By Linkenheimer LLP|2025-01-28T21:04:45+00:00January 28th, 2025|AI, Tech|0 Comments