The IRS is still open and processing mail, tax returns, payments, refunds and correspondence. However, COVID-19 continues to cause delays in some of their services. The service delays include:

  • Live phone support
  • Processing tax returns filed on paper
  • Answering mail from taxpayers
  • Reviewing tax returns, even for returns filed electronically

What You Can Expect

Click on the following link to see a list for the action you took – whether that’s sending your individual or business tax return or answering a letter. Then, open the action to see how long you may have to wait and what to do next.